Casdron’s commitment to customer service is second to none. And that starts with sharing our comprehensive knowledge and experience.
Whatever your tile or stone cleaning/maintenance challenge, we’ve probably solved it before. That's why we have a Technical Helpline offering advice on our tried-and-tested methods and favourite tricks of the trade.
So, whether you are unsure which product will best seal your porcelain tiles, how to deep clean your natural stone patio, or what maintenance product to use in your wet room, we are on hand to give you advice. Call us on 01962 732126.
Lithofin Technical Advisors
Our team of Technical Advisors are on the road visiting stockists and distributors throughout the UK. If you would like Lithofin product or sales training for your team, please give us a call on 01962 732126 and we will be pleased to arrange this.
Our Technical Advisors regularly attend trade days around the country. To see if there's one upcoming in your area, check here for latest updates.
"Chris has given me guidance on which Lithofin products to use, and every step of the way I’ve felt confident with his advice. Lithofin OIL-EX has been excellent for removing the oil stains from my limestone patio. I’ve been very pleased with the duty of care received from Casdron."
Sue from Devon
There are many different types of natural stone, porcelain and ceramic surfaces, each with unique qualities. Click here to view all Method Statements.
Frequently Asked Questions
I'm a tiler. How do I buy Lithofin products?
Enter your postcode under Stockists
and you will see the Lithofin stockists in your area.
I'm a domestic user. How do I buy Lithofin products?
Enter your postcode under Stockists
and you will see the Lithofin stockists in your area. Call first to check they have your product in stock.
I'm a stockist. How do I buy Lithofin products?
If you have a trade account with us, you will have received your own personal log in details, so you can log in and order direct from this website. If you have any problems with logging in, give us a call on 01962 732126.
I have a problem with mildew in the bathroom and on window frames.
Lithofin KF Mildew-Away
is specifically formulated to effectively remove black mould and mildew spots, as well as discolouration caused by plants. It works quickly and efficiently, and through its preventative properties inhibits further growth for a long time. You can use it to remove mould from cement and silicone grouting, from tiles and plastic parts in sanitary areas, as well as to remove mould and algae from masonry, concrete, natural stone and other similar surfaces. We highly recommend testing in an inconspicuous area first. Not for use on polished marble or sensitive glazed tiles and enamel.
What product do you recommend for a thorough clean?
is a universally usable multi-purpose cleaning concentrate. Great for thoroughly cleaning all types of stones, tiles and other water and solvent resistant surfaces, Lithofin WEXA can be used in the house, garden, garage, workshop or office. Suitable for indoor and outdoor use, it can be used as a nearly odourless wax and oil remover. Note: Solvent-sensitive surfaces, such as rubber, plastics, newly varnished surfaces, etc. may be attacked by the product. Always test the product in an inconspicuous area first and follow the label instructions.
Why should I use a specific regular cleaning product?
Many generic cleaning products contain aggressive cleaning compounds that degrade sealants and protective finishing products. The special unique additives in the carefully formulated Lithofin cleaning products support and prolong the effectiveness of the protective treatments resulting in easy maintenance.
Is there a product for cleaning glass doors on ovens and wood burning stoves?
Lithofin Stove & Ovenglass Cleaner
is specially formulated for removing greasy burnt-in residues from glass oven doors, fireplaces and woodburning stoves, microwaves, baking ovens, etc. This mild alkaline cleaner will effortlessly removing burnt-in oil and grease as well as soot and stubborn residues.
What can I use to clean and refresh outdoor natural stone and concrete?
Lithofin MN Outdoor Cleaner
is a special product that works fast and thoroughly to remove dark deposits caused by plants and leaves as well as dirt contamination from natural and concrete stone. It has been featured in ‘Garden News’ as the Best Buy!
How can I purchase Lithofin outside of the UK?
There are a number of agencies selling Lithofin in various countries. You can find their details on the manufacturers website http://www.lithofin.co.uk
. If your country is not listed, please contact the manufacturers directly to establish supply.
Do you offer samples of your products for me to test?
Unfortunately, due to import and transportation constraints, we are unable to offer samples of Lithofin products.
What is the difference between an impregnator and a surface or topical sealer?
Impregnators, such as Lithofin MN Stain Stop
, do not form layers on the surface of the stone. Instead the active ingredients penetrate into the capillaries and form a durable film inside them. Since there is no surface coating, and the stone's appearance generally remains the same. The slip properties of the stone are unchanged and the treatment should last many years as it will not be worn away. Surface or topical sealers, such as Lithofin MN Slate Seal
, form a protective film over the surface of the stone. This film always produces some degree of sheen and will reduce the slip resistance of the surface. Surface products will need to be maintained as they wear down and will occasionally need fully removing and re-applying.
Do I apply the impregnator just to the face of the tile?
No, the impregnator needs to be applied to the face and edges of the tile before grouting (on new installations) to ensure that there will be no staining from the grout which can lead to discolouration (so-called 'picture framing'). Tiles must be absolutely dry before impregnating. Once grout has been applied, reseal for maximum water and stain resistancy.
I am a householder applying the products myself and, after reading the instructions, I am still unsure. Where can I find more help?
You can download a Technical Information sheet for each product which will provide additional directions and information. Alternatively, call a member of our Technical Team on 01962 732126 or email us your query using the ‘Contact Us’ form
. We will be pleased to help with any of your queries.
When should I apply a sealant/impregnator?
Ideally, after installation, once the tiles are clean, fully dry and prior to grouting. This will seal the sides of the tile as well. Applying at this point will aid the removal of grout residues later and stop any possible staining or picture framing from the grout pigment or moisture. A further application can be made after grouting to seal the grout lines as well.
Where can I buy your products?
We have a large network of stockists throughout the UK and Ireland, as well as national mail order companies offering the Lithofin range. Use our stockist search tool
to find your local stockist. We do not supply directly to the end user.
What can I use to remove algae from my path / terrace?
can be used to remove algae and will act as an inhibitor to help prevent re-growth.
Which product should I use to regularly clean my stone worktop?
Lithofin MN Easy-Clean
spray is the most appropriate regular cleaner as it will protect and maintain the sealant.
How do I get more client aftercare cards?
You can get more cards by emailing us at firstname.lastname@example.org or by calling 01962 732126. Alternatively, contact your local Lithofin stockist. To find your nearest stockist, click on the 'Find a Stockist' tab above.
Which do I apply first, Lithofin MN Stain Stop or Lithofin MN Colour Intensifier?